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Admissions Pipeline
Capture every inquiry and move it from first contact to admission with clear stages, assigned ownership, and automated follow-up.
Behavioral Health Admissions Platform
Stop losing admissions between the first call and the first day of treatment.
ADMTD is “admitted” without the extra letters, and behavioral health admissions without the extra systems. Capture every inquiry, verify insurance, manage every next step, and move more qualified patients toward care in one purpose-built platform.
CallTrackingMetrics integration
Built for speed-to-lead
Designed for behavioral health
One Connected Workspace
Your admissions team should not need six systems to admit one patient.
ADMTD connects inquiries, insurance verification, assessments, tasks, and follow-up in one behavioral health admissions platform so your team can act faster and keep every qualified patient moving forward.
Insurance & VOB
Collect insurance details, verify eligibility and benefits, track deductibles and out-of-pocket costs, and maintain a complete verification history.
Capacity & Utilization
See available beds, pending admissions, authorization deadlines, upcoming reviews, and projected availability in one operational view.
Referrals & Reporting
Track inquiry volume, conversion rates, admissions, lost reasons, and referral-source performance across your entire pipeline.
Centralized Lead Capture
One admissions queue for every call, form, fax, email, and referral.
In behavioral health, response time can determine whether a prospective patient reaches your facility or moves on to the next provider. ADMTD captures inquiries across every admissions channel, creates a centralized lead record, and gives your team one place to respond, assign ownership, track activity, and follow up.
Calls & CallTrackingMetrics
Bring inbound calls, caller details, recordings, and call activity directly into the admissions workflow through your CallTrackingMetrics integration.
Website Forms
Automatically create and route leads when prospective patients, families, or referral partners submit an inquiry, assessment, or contact form.
Faxes & Documents
Attach incoming faxes, clinical documents, and referral materials to the correct lead record instead of leaving them scattered across separate inboxes.
Email & Referral Intake
Turn admissions emails and referral messages into assigned, trackable leads with the appropriate tasks and next steps triggered automatically.
Insurance & Verification
Insurance verification built into the admissions workflow.
ADMTD helps your team collect insurance information, run eligibility and benefit checks, and keep every verification connected to the patient record, so coverage details are easier to review, communicate, and act on.
Automated eligibility and coverage checksConfirm active coverage and plan details without leaving the admissions workflow.
Deductible and out-of-pocket trackingSee deductible, coinsurance, copay, and out-of-pocket information in one place.
In-network and out-of-network benefitsReview the benefit details your team needs to evaluate coverage and next steps.
Insurance card captureUpload insurance cards and organize policy information directly within the lead record.
Complete verification historyTrack prior checks, reruns, dates, and status changes over time.
Guided review workflowsKeep VOB tasks assigned, documented, and moving through the admissions process.
Admissions Operations
See what your team can admit, what needs attention, and what happens next.
ADMTD gives your team one operational view of census, bed availability, authorizations, schedules, urgent tasks, referrals, and daily admissions activity so everyone can act from the same information.
Live census and bed availabilitySee current occupancy, open beds, pending admissions, and projected availability by program or level of care.
Authorization and review trackingStay ahead of authorization expirations, continued-stay reviews, and other time-sensitive deadlines.
Automated follow-up and escalationsTrigger tasks, reminders, and escalations when leads, assessments, or admissions require attention.
Shared admissions calendarCoordinate assessments, appointments, arrivals, and team responsibilities in one shared view.
Referral-source performanceMeasure inquiry volume, admissions, conversion rates, and outcomes by referral source.
Daily team queues and alertsSurface overdue tasks, urgent follow-up, and the work that needs attention today.
Purpose-Built for Behavioral Health
Built for the full continuum, not just one stage of care.
ADMTD is designed around the workflows behavioral health providers manage every day, from first inquiry and insurance verification through assessment, admission, authorization tracking, and continued engagement.
Medical Detox
Coordinate urgent inquiries, clinical assessments, insurance review, bed placement, and time-sensitive admission tasks.
Residential Treatment
Manage admissions, room availability, authorizations, continued-stay reviews, and the handoff from intake to treatment.
PHP & IOP
Organize assessments, appointments, authorizations, schedules, attendance-related follow-up, and admissions activity in one workflow.
Outpatient Services
Maintain visibility across referrals, transitions, ongoing engagement, and future treatment opportunities.
Frequently Asked Questions
Behavioral health admissions software, answered.
What is a behavioral health CRM?
A behavioral health CRM is admissions and lead-management software built specifically for addiction treatment and mental health providers. ADMTD is an all-in-one behavioral health CRM and admissions platform: it centralizes inquiries from calls, web forms, emails, faxes, and referrals, verifies insurance benefits, and manages capacity and admissions workflows in one system.
What admissions channels does ADMTD capture?
ADMTD brings inbound calls (through its CallTrackingMetrics integration), website inquiry forms, admissions email and referral inboxes, and faxes into a single admissions queue, so every lead is captured, assigned, and followed up in one place.
Does ADMTD verify insurance benefits (VOB)?
Yes. ADMTD supports insurance discovery and verification of benefits (VOB): eligibility and coverage checks, in- and out-of-network benefit details, deductible and out-of-pocket tracking, insurance-card capture, and a full verification history. ADMTD streamlines VOB but does not guarantee eligibility, coverage, or reimbursement.
Is ADMTD built for detox, residential, PHP, and IOP?
Yes. ADMTD supports admissions across every level of care: medical detox, residential treatment, PHP, IOP, and outpatient services, with the workflows treatment centers use from first inquiry through admission and utilization review.
How is ADMTD different from a general CRM?
General-purpose CRMs are built for sales pipelines. ADMTD is purpose-built for behavioral health admissions, with insurance verification, bed and capacity management, authorization tracking, and referral reporting included, so you do not have to bolt those onto a generic tool.
Is ADMTD HIPAA compliant?
ADMTD is built for HIPAA-ready workflows with role-based access, multi-factor authentication, audit logging, and per-facility data isolation, and a Business Associate Agreement (BAA) is available. ADMTD is not an EHR and does not provide clinical or coverage determinations.
See ADMTD in Action
See the ADMTD difference in 15 minutes.
Book a short walkthrough and we will show you how ADMTD captures every inquiry, verifies insurance, and keeps every qualified patient moving toward care, from the first call to the first day of treatment.